Sunetplus Support

Do you have any questions? Need an update? Require tailored advice? We provide our customers with all the help they need.

Sunetplus Download

Click on the relevant link to download. Sunetplus is multilingual. The language is selected when starting the program. At the time of installation, a «Demo Datenbank (Sunetplus)» is installed. One user is created «Administrator» with the password «init» in lower case letters. (If you need a CD, please contact our support)

Download Sunetplus

Online Help

You will get direct access to the online program help.

Remote support

If you need on-screen support, please phone our hotline then click on the TeamViewer symbol.

Sunetplus / Sunetlight / BBTClaims Support

+41 41 455 30 30

Opening hours:
08.00 - 12.00 / 13.00 - 17.00

Sunetplus news

April 2020

New features in Sunetplus Version 5.2020.10.2065

Date of Employment and date of termination
There are various improvements regarding mutations in the date of employment and the date of termination of a person.

Generali: Claim form
The claim form is now available in English.

Mobiliar: Agency addresses
Various agency addresses have been adjusted.

Sanitas: Policy entry no longer possible
Policies for Sanitas can no longer be recorded.

Solida: New policy number formats
The following formats for the policy number are now permitted: XXXXXX (XXXXX) (6 to 11 numbers) and 0XXXXXXX (0 and then exactly 7 numbers).

Visana: Claim number DSB
The DSB claim number is now printed on the claim form.

Zurich: Claim number supplementary AIL
For supplementary AIL, the claim number is now correctly displayed in the corresponding field.

Zurich: Extended accident data
The extended accident data is now also available for occupational accidents.



BBT Software AG
Platz 4
CH - 6039 Root D4
TEL + 41 41 455 30 00 

BBT Software AG
Matterstrasse 67           
CH - 3920 Zermatt
TEL + 41 27 945 77 77 

BBT Software AG           
Brückenweg 8           
CH - 3930 Visp