Do you have any questions? Need an update? Require tailored advice? We provide our customers with all the help they need.
Click on the relevant link to download. Sunetplus is multilingual. The language is selected when starting the program. At the time of installation, a «Demo Datenbank (Sunetplus)» is installed. One user is created «Administrator» with the password «init» in lower case letters. (If you need a CD, please contact our support)
You will get direct access to the online program help.
If you need on-screen support, please phone our hotline then click on the TeamViewer symbol.
Sunetplus / Sunetlight / BBTClaims Support
+41 41 455 30 30
New features in Sunetplus Version 5.2019.20.2064
Length of phone and mobile numbers
The number of characters in the insured person's phone and cell phone numbers is now limited to 15. This is the maximum length allowed for transmission.
Statistics: Renamed "Total"
In the statistics table, the title "Total" has been renamed "Total Reports".
Postal codes abroad
For countries outside Switzerland, it is now possible to enter postal codes with leading zeros.
Allianz, CSS, Generali, Helvetia: Adaption of claims forms
The claims forms of the Alliance, CSS, Generali and Helvetia have been adjusted.
Zurich: default value of the sender ID
If a new database is created, a default value is set for the sender ID.