Sunetplus Support

Do you have any questions? Need an update? Require tailored advice? We provide our customers with all the help they need.

Sunetplus Download

Click on the relevant link to download. Sunetplus is multilingual. The language is selected when starting the program. At the time of installation, a «Demo Datenbank (Sunetplus)» is installed. One user is created «Administrator» with the password «init» in lower case letters. (If you need a CD, please contact our support)

Download Sunetplus

Online Help

You will get direct access to the online program help.

Remote support

If you need on-screen support, please phone our hotline then click on the TeamViewer symbol.

Sunetplus / Sunetlight / BBTClaims Support

+41 41 455 30 30

Opening hours:
08.00 - 12.00 / 13.00 - 17.00

Sunetplus news

October 2021

New features in Sunetplus Version 5.2021.20.2069

In addition to maternity, paternity can also be reported via Sunetplus.
Please only enter this report if your insurance policy includes daily benefits for maternity and / or paternity. The right to statutory maternity allowance and / or paternity allowance can be asserted at the responsible AHV compensation office.

End User License Agreement

Until now, the end user license agreement was only displayed during the installation of Sunetplus and had to be accepted at that time. The end user license agreement can be found under «?» up in the menu bar of Sunetplus. This regulates the legal data protection aspects.

Import of the phone number
The length of the telephone number has been adjusted to 15 characters, as insurance companies can only receive 15 characters.

Persons involved in the accident report

The persons involved must be filled if the option «Were other persons involved?» is selected.

The name of the operating system is displayed under Sunetplus «Info».

The insured person's email address is printed on the claims forms.

The addresses and agencies have been adjusted in the claims forms.

The addresses have been adjusted in the claims forms.


The addresses and agencies have been adjusted in the claims forms.

BBT Software AG
Platz 4
CH - 6039 Root D4
TEL + 41 41 455 30 00 

BBT Software AG
Matterstrasse 67           
CH - 3920 Zermatt
TEL + 41 27 945 77 77 

BBT Software AG           
Brückenweg 8           
CH - 3930 Visp