Sunetplus Support
Do you have any questions? Need an update? Require tailored advice? We provide our customers with all the help they need.
Sunetplus Download
Click on the relevant link to download. Sunetplus is multilingual. The language is selected when starting the program. At the time of installation, a «Demo Datenbank (Sunetplus)» is installed. One user is created «Administrator» with the password «init» in lower case letters. (If you need a CD, please contact our support)
Online Help
You will get direct access to the online program help.
Remote support
If you need on-screen support, please phone our hotline then click on the TeamViewer symbol.
Sunetplus news
October 2021
New features in Sunetplus Version 5.2021.20.2069
Fatherhood
In addition to maternity, paternity can also be reported via Sunetplus.
Please only enter this report if your insurance policy includes daily benefits for maternity and / or paternity. The right to statutory maternity allowance and / or paternity allowance can be asserted at the responsible AHV compensation office.
End User License Agreement
Until now, the end user license agreement was only displayed during the installation of Sunetplus and had to be accepted at that time. The end user license agreement can be found under «?» up in the menu bar of Sunetplus. This regulates the legal data protection aspects.
Import of the phone number
The length of the telephone number has been adjusted to 15 characters, as insurance companies can only receive 15 characters.
Persons involved in the accident report
The persons involved must be filled if the option «Were other persons involved?» is selected.
Info
The name of the operating system is displayed under Sunetplus «Info».
ElipsLife
The insured person's email address is printed on the claims forms.
ÖKK
The addresses and agencies have been adjusted in the claims forms.
Swica
The addresses have been adjusted in the claims forms.
Vaudoise
The addresses and agencies have been adjusted in the claims forms.
